FAQ - Shipping
How much is shipping?
SHIPPING WITHIN THE UK:
Free for boards to mainland countries including England, Scotland and Wales.
£11 for large/heavy accessories ie kits, wheels, helmets and backpacks.
£5 for small accessories ie hardware and lights
SHIPPING TO IRELAND:
£38 per board
£38 for large/heavy accessories
£15 for small/light accessories
How long does shipping take?
We currently send all electric skateboards to UK customers via UPS courier due to restrictions on lithium batteries being sent via air freight and box size restrictions through regular mail. Boards take 1 to 3 days and accessories are usually delivered within 2 business days. Please note shipping for our accessories is calculated by weight and dimensions.
Please note that the times do not include processing and packing of your order. If you place an order on a Friday, Weekend or Public Holiday it will take longer to dispatch it to you.
Can you deliver to post office boxes?
Sorry, we cannot deliver to Post Office Boxes.
Will my order come in one box?
Some parcels will come in two or more packages. If you have ordered a board and a helmet, a board with additional accessories, or a large order, please allow extra time as it will arrive separately.
I'd like to change my order, who should I contact?
Please call us directly or email our dispatch team at firstname.lastname@example.org
I'd like to return something, who should I contact?
Please email us at email@example.com and we will assist you.
What currency are your prices in?
British Pound Sterling (GBP)
Is shipping included in the price?
Shipping costs are added to your order once your address has been added. If you are unable to add your address, please email us to get a shipping quote.